AI, Quality & Compliance: What Small to Large sized Businesses Need to Know Before Customers and Auditors Ask

Description

A practical Small to Large sized Business Ask the Experts session on using AI responsibly, preparing for ISO 9001:2026, and building simple systems that protect your business, improve operations, and strengthen customer trust.

Artificial Intelligence is no longer just a technology trend. It is quickly becoming part of how businesses manage operations, customer service, marketing, data, decision-making, documentation, and quality control. But as AI adoption grows, so do the risks: inaccurate outputs, privacy concerns, cybersecurity exposure, poor documentation, unclear accountability, and future audit challenges.

This Ask the Experts session will help small and Large-sized businesses understand what is changing, why it matters, and how to prepare.

Kadmar Consultants will walk attendees through the upcoming ISO 9001:2026 changes, the growing importance of AI governance, and the role of ISO/IEC 42001 as a framework for managing AI responsibly. The session will be designed for business owners, managers, operations leads, quality professionals, and organizations that want to stay competitive, protect their reputation, and prepare for future customer, supplier, and audit expectations.

Attendees will leave with a clearer understanding of how AI connects to quality management, what risks businesses should watch for, what documentation may become important, and what practical steps they can begin taking now.

By attending this session, participants will learn:

1. What ISO 9001: 2026 may mean for businesses and quality management systems
2. How AI is already affecting everyday business operations
3. The risks and opportunities of using AI in small and large-sized businesses
4. Why AI governance matters, even for businesses that are not technology companies
5. What ISO/IEC 42001 is and how it connects to responsible AI use
6. How to prepare for future audits, customer expectations, and supplier requirements
7. Simple steps businesses can take now to become more AI-ready and audit-ready